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  • Module 1: Hospitality and service culture
      • Back
      • Unit 1: Hospitality and service culture
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 2: Effective communication with guests
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 3: Intercultural communication
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 4: Social skills: Friendliness, Politeness, Building rapport
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 5: Professionalism in tourism services, Importance and benefits, Principles
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 6: Critical incident resolution
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 7: Serving impaired clients, Understanding their special needs, Making them feel welcome
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Interconnection Activity
      • Overall Application Activity
  • Module 2: Planning for success
      • Back
      • Unit 1: Starting up your business
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 2: Strategic planning
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 3: Funding sources
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 4: Strategic documents and their relevance
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Interconnection Activity
      • Overall Application Activity
  • Module 3: Running your business day to day
      • Back
      • Unit 1: Basic management concepts
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 2: Management of daily operations
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 3: Management of cash flow
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 4: Supply management
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Interconnection Activity
      • Overall Application Activity
  • Module 4: Face-lifting your business
      • Back
      • Unit 1: Assessing and increasing your PA appeal
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 2: Planning the face-lift
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 3: Funding the face-lift
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Interconnection Activity
      • Overall Application Activity
  • Module 5: Creative and innovative products and services
      • Back
      • Unit 1: Defining creativity, innovation, invention and their differences
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 2: Exploration of possibilities and new ideas for products and services in the area of private tourism accommodation
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 3: Development of new products and services: idea generation and evaluation
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Interconnection Activity
      • Overall Application Activity
  • Module 6: Promoting and selling effectively
      • Back
      • Unit 1: Promotion and branding
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 2: Offline presence and promotion
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 3: Online presence and promotion
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Unit 4: Selling effectively
          • Back
          • Study
          • Application
          • Review
          • Assessment
      • Interconnection Activity
      • Overall Application Activity
  • Home
  • Module 1: Hospitality and service culture
    • Unit 1: Hospitality and service culture
    • Unit 2: Effective communication with guests
    • Unit 3: Intercultural communication
    • Unit 4: Social skills: Friendliness, Politeness, Building rapport
    • Unit 5: Professionalism in tourism services, Importance and benefits, Principles
    • Unit 6: Critical incident resolution
    • Unit 7: Serving impaired clients, Understanding their special needs, Making them feel welcome
    • Interconnection Activity
    • Overall Application Activity
  • Module 2: Planning for success
    • Unit 1: Starting up your business
    • Unit 2: Strategic planning
    • Unit 3: Funding sources
    • Unit 4: Strategic documents and their relevance
    • Interconnection Activity
    • Overall Application Activity
  • Module 3: Running your business day to day
    • Unit 1: Basic management concepts
    • Unit 2: Management of daily operations
    • Unit 3: Management of cash flow
    • Unit 4: Supply management
    • Interconnection Activity
    • Overall Application Activity
  • Module 4: Face-lifting your business
    • Unit 1: Assessing and increasing your PA appeal
    • Unit 2: Planning the face-lift
    • Unit 3: Funding the face-lift
    • Interconnection Activity
    • Overall Application Activity
  • Module 5: Creative and innovative products and services
    • Unit 1: Defining creativity, innovation, invention and their differences
    • Unit 2: Exploration of possibilities and new ideas for products and services in the area of private tourism accommodation
    • Unit 3: Development of new products and services: idea generation and evaluation
    • Interconnection Activity
    • Overall Application Activity
  • Module 6: Promoting and selling effectively
    • Unit 1: Promotion and branding
    • Unit 2: Offline presence and promotion
    • Unit 3: Online presence and promotion
    • Unit 4: Selling effectively
    • Interconnection Activity
    • Overall Application Activity
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  • Module 3: Running your business day to day
  • Unit 2: Management of daily operations
  • Review
  • Study
  • Application
  • Review
  • Assessment

Review

04 M3 SU2 RA1 Daily operations