Application Activity 1

The Alto Hotel has changed the way they supply shampoo and other liquid toiletries to guests. Individual plastic bottles have been eliminated and replaced with refillable pump action dispensers. Switching from small individual bottles to a dispenser has resulted in measurable cost savings and a reduction in waste generation and waste management costs

Think of some similar example for your business.

  To find out more about Alto Hotel’s recycling initiatives check out the Business Recycling website


Application Activity 2

You own a small family hotel. In recent times, you are facing a problem with your supplier of air conditioning. One device has stopped working and you are waiting even longer than the last time the same thing happened (you waited one week for the delivery of the new device). The guests are complaining because it is hot in their room and it is the middle of the season and you cannot afford this situation again.

What will you do?